How to Contact the KPC

Thank you for visiting the Kansas Payment Center web site. We are available online 24 hours a day.

You may also call us toll free at: 1-877-KPC-KPCC (1-877-572-5722). Customer service representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time, except state holidays. An automated voice menu—the IVR (interactive voice response) system—is available 24 hours a day, seven days a week. Employers, click here for more information.

Please call if you need to:

• Report a lost or stolen check*
• Report an address change
• Report Social Security number information
• Obtain payment information*
• Enroll in Direct Deposit*
• Sign up for a U.S. Bank ReliaCard® Visa Prepaid Debit Card*
• Enroll in the Electronic Payment System (KPCpay)*

*You will find information or forms for this topic on the KPC web site, too.

All calls may be monitored and callers may randomly be asked to participate in a customer satisfaction survey to ensure we are providing quality service.